YousoGirlulu Store Policy
Pre-Orders
Most of our products are pre-order items and may take up to 2-6 weeks to arrive.
On-Hand Items
Message us to check availability for in-stock items.
Lost/Damaged/Stolen Packages
We are NOT responsible for issues caused by the carrier. File claims directly with USPS, UPS, or FedEx.
Incorrect Address
Packages returned due to incorrect addresses will require a re-shipping fee.
Refunds/Exchanges
No refunds or exchanges unless the error is on our end. All sales are final.
Scam Warning
We only have one on instagram : YousoGirlulu. Others using our content are scams.
Order Updates
Allow up to 5 business days for updates before reaching out.
Thank you for shopping with YousoGirlulu!